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A Summary of Legions Incompetence|
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This is kind of a supplemental chat
to add onto the one posted below under the VSO's Generally Forum. Following up on my odessey with the American Legion and a single effort I made to orchestrate their transition and takeover of the Fort McClellan Veterans patient group for the final phase of VDBC implementation, I found a handful of screwups and bungles and got exposed real fast to the inner workings of American Legion, and perhaps, the best reasons of all for the Legion to get completely out of disability claims altogether. As indicated in my chat below, I found most of the Legion, at least as it pertains here to the Albany NY offices, to be overrun with old white men who refuse to go home. Finding anyone at all who is younger than 70 years old was a problem. I was handed off first from one old guy, to another and so on, and nobody knew anything or how to do anything inside the system. I spent much of my time catching all of THEM up to speed on the VDBC and what not, and then advising THEM on the what was coming up and not yet announced. There was nobody with the insiders take on the national arena, and then as I got farther into my efforts with them, it became clearer why this was so. Old white men, for your information, never attends a meeting with a notebook and pen in hand. They try to do everything, everything, and EVERYTHING by verbal communications and MEMORY which is the worst possibly way to work in this national veterans environment. Consider the fact that when I go to House and Senate hearings where there are other Veterans services professionals in the room, they DO know enough to bring the pen and paper because there are too many small details that nobody can accurately keep track of by working from the tops of their heads. I take stellar notes myself and work from those when I return from a trip. But coming into the American Legion, it's like a nursing home with no pen and paper. Nobody writes anything down, and yet everybody talks and talks like they are a big authority on everything. The Fort McClellan issue is complex. I had a 1 hour meeting with them and then another half hour meeting with them, and not one person in the room lifted a pen to write everything down. They were given a handout and then were given several follow up documents by Email SCAN. They were given my contact information, and I only live a 10 minute walk from there offices. From November to March, here is what I got from the Legion. Starting right off, they publish a Blue Book Directory of themselves which I was handed. But over the meetings we found that nearly half of all the contact information listed in this Blue Book was not even up to date. Email addresses were NOT kept up, and personnel changes inside of the Legion bureacracy were not up to date either. So even when they gave me a referral to another office, I had to sit for nearly 20 minutes while they called around to different people to confirm the Blue Book listing, which was almost always wrong in the end. Starting here in Albany where I live, I was then fingerpointed to the Washington DC HQ office. When I got to DC, then they were all flabbergasted and said, NO this goes back to the LOCAL office and they start this issue from there. As outlined in my chat below, I then went on to have a 2 hour with HQ which was totally unplanned. When I brought the information back to Albany that THEY were to work the situation at Local and NOT HQ, I was then told they had an "annual meeting" coming up and at that time, a RESOLUTION would be made to take over the Fort McClellan group and their final stage legislative implementation. I thought at this point, we were on Firm Footing with the direction of the transition. I continued to move in transition papers to them by Email and other update papers so they could compile a file and get everything packaged the way they wanted. Silence went on for the next few months up until March. Not one phone call to my house, not one email in my internet box, not one letter. Nothing. The annual meeting came and went, as it was publicized locally here in the news media. I started contacting them again, "How did it go?" says I. More silence and more nothing at all. Finally I packed my gear and went in over there. Keeping in mind here that during the earlier meetings I had with them, it was a point of emphasis by me that we had critically sick Veterans in our group who could not eat TIME DELAY which was the very reason I was coming to them. I needed EMERGENCY assistance and this was repeated to them time and time again. "Yup" they said so I presumed they all heard that time was of the essence. So here we are now, I walk in after all these months pass, and the Receptionist immediately draws a BLANK. She personally had handled all of the Legion RESOLUTIONS and Fort McClellan was nowhere in the pile. I was Freaking LIVID!!! I said: "I thought I made myself clear here that Veterans were near death in my group and that we were in a hurry to get this done." She continues typing on her computer like she could care less and said, well I am quite sure this was NOT in the Resoultion pile. I waited 10 minutes for my contact guy to appear. He comes out and I confront him with "what is going on exactly"? He says "Well I thought somebody sent an email to you. You have to take this issue down to Jamestown NY office. That is where they will work your issue." I said: "HUH?? This is NOT what HQ said, don't you get it here that there is no time, I have really really sick Veterans in my group who are in Critical Care!" The guy's name is Alton Carpenter who I am having this little chat from Hell with......... He says: "Isn't there some other organization right down there in Alabama who can do this? We have all we can do to handle our own members who pay dues." I say: "I already gave to you the letter response from DAV in your transition file that they were incompetent and had refused to handle the issue PRIOR to us getting our VDBC ruling. Didn't you read that file or write anything down so you can keep track of our meetings?" He says: "Look, all I know is we are not going to be doing anything here and you will have to take this whole thing down to Jamestown." I say: "Yeah Right! Me without a car and that's at least a 3 hour drive from here." Silence as I stand there with my crutches. The truth is everybody, had I gone to Jamestown NY, then I would have drawn a second set of BLANK faces like I did in Washington. He was just sending me on a Rat Chase to Nowhere, hoping that along the way somebody else would help us and NOT the Albany office. What you are looking at in motion here here is the royal buffoonish DISCONNECT[ that goes on with American Legion all the time. They have this HUGE bureacracy in place, all of it is preoccupied with their very own wheel-spinning and in the end, entire groups of Veterans do NOT get helped. This is not the very first Odessey that I have been on with VSO's. But it may very well be the last. In the time wasted trying to get American Legion up OFF it's dumb and lazy ass to work for this Fort McClellan group, I can just continue running back and forth to Washington DC and work Capitol Hill and get more out of them in terms of legislation. What really frosted my bra in this one was the mental and psychological DISMISSAL and refusal to answer to the need of other Critical Care Veterans who I represent in this group. It was exactly like confronting the VA agency itself. No communications, just silence. NO note taking at the meetings, which is then followed by fingerpointing and LOST IN SPACE about the details of the situation. This speaks volumes about how things are run internally. If they held meetings after I left on the issue itself, then not one of them likely even spoke on the issue with competence since nobody bothered to take any notes. Nor did anyone even bother to read or print out the SCAN documents which were later sent by email. There is no way for sick Veterans to WIN inside the American Legion unless you are a LIFE member and paying money to them through the nose. It's all about payments and bureacracy and holding onto PROCESS, no matter how murderous that outcome is to the waiting Veterans. So I rest my case to all of you here, that the days of American Legion doing either claims or claims legislation, are going to be numbered if I have anything at all to say about it at the Justice Department. At the American Legion, it's all about THEM !! Somebody please show to me where this is Different from the VA agency itself!!! Sue Frasier, VEV 1970 Army Signal Corps national activist/protester staff Blogger, VFJ |
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Live Chat 6 PM to 9 PM EST
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American Legion
A Summary of Legions Incompetence
